Frequently asked questions
What should I do when the size of pot rack doesn't fit?
Please don't worry when the size of the pot rack is not fit. First of all, you can try 3 DIY Methods; Secondly, you can consider adjusting the position of the pots and pans; Finally, if your problem is still not solved, please feel free to contact us. We will try our best to help you solve any problems within 24 hours.Our official after-sales mailbox is: support@mudeela.com.
How to fix the issue that the main frame of pot rack is bent?
We apologize for the inconvenience caused.Could you please kindly send us detailed photos? That would be so much helpful for us to solve your problem.Our official after-sales mailbox is: support@mudeela.com, If you have any questions, please feel free to contact us. We will try our best to help you solve any problems within 24 hours.It's our mission to help solve problems for our customers!
How to solve this problem when the pot rack is unsoldered?
We are sorry for the inconvenience caused. To help you resolve the problem as fast as possible, could you please send us some detailed photos?Our official after-sales mailbox is: support@mudeela.com, If you have any questions, please feel free to contact us. We will try our best to help you solve any problems within 24 hours.It's our mission to help solve problems for our customers!
How to get supports when encountering the matter of "poor load bearing"?
First of all, Please kindly pay attention to pot rack correct installation steps as following： 1. Insert the shorter support into the first slot. 2. Insert the higher support into the second slot (from the opposite side). 3. Insert other M-shaped shelves according to your needs. Make sure your pot rack is installed correctly. Secondly, you can try the pot rack in 3 DIY methods.If the pot rack still doesn't work properly,please feel free to contact us. We will try our best to help you solve any problems within 24 hours.Our official after-sales mailbox is: support@mudeela.com.
How to install MUDEELA's pot rack?
Please kindly pay attention to HOW TO ASSEMBLE 1. Insert the shorter support into the first slot. 2. Insert the higher support into the second slot (from the opposite side). 3. Insert other M-shaped shelves according to your needs. If you encounter any other problems with the installation, please feel free to contact us. We will try our best to help you solve any problems within 24 hours. Our official after-sales mailbox is: support@mudeela.com！！！
How to Install?
